Skip to content

Contacting Basler#

Do you have questions about Basler products? Find out how to get in touch with Basler.

Documentation Feedback#

Suggestions for improving the documentation? Send us your feedback.

For technical questions, contact your local distributor or Basler support.

Basler Sales#

Basler maintains a worldwide network of subsidiaries, offices, and distributors to ensure that customers always have a knowledgeable contact person in their area.

Basler Support#

Do you need more technical information regarding your camera? Do you have questions about software, suitable lenses, or cables? Or about a camera that can't be put into operation or does not operate as expected? Or do you want to consult with camera technology experts before purchasing a camera?

Click here to contact the experts on the Basler technical support team.

Return Material Authorization#

If you need to return an item to Basler for any reason, you must request a Return Material Authorization (RMA) number before sending the item back. The RMA number must be stated in your delivery documents when you ship the item to Basler. Be aware that if you return an item without an RMA number, Basler reserves the right to reject the return.

Click here to start your RMA request.

Basler Camera Lights#

Do you need more technical information regarding your Basler Camera Light?

Company Address
CCS Inc. 38 Konoecho, Demizu-Agaru, Muromachi-dori, Kamigyo-ku
Kyoto 602-8019
[Overseas sales department]

Tel. +81 75 415 8284
Fax +81 75 415 8316
CCS America, Inc. 6 Lincoln Knoll Lane, Suite 102
Burlington, MA. 01803

Tel. +1 781 272 6900
Fax +1 781 272 6902
CCS Europe N.V. Bergensesteenweg 421B
1600 Sint-Pieters-Leeuw

Tel. +32 (0)2 333 0080
Fax +32 (0)2 333 0081
CCS China Inc. 17B,China Economic Trade Building,7Rd Zizhu,
Futian District,Shenzhen 518040

Tel. +86 755 8279 0477
Fax +86 755 8279 0478
CCS Asia Pte Ltd 35 Marsiling Industrial Estate Road 3 #05-03
Singapore 739257

Tel. +65 6363 1180
Fax +65 6363 1236