Troubleshooting Error Code 0xE200010B: The Image Stream Is Out of Sync#
This warning message is shown in pylon Viewer or your own application.
Also, you may notice that BlockID() is no longer sequential for subsequent images, and instead holds a constant value of UINT64T_MAX (or -1 if cast to int).
This warning indicates that the underlying image stream from the camera to the host has fallen out of synchronization.
Most likely causes are:
- Faulty cable or host controller
- Faulty host controller drivers
- The usage of CancelGrab() in your code. The behavior of this call has different effects for USB cameras than for GigE cameras.
- Read the Programmer's Guide in the pylon API Documentation for full details, especially the section USB Camera Devices and Block ID.
- Check that your cables and host controllers are of good quality and preferably meet the recommendations in the following document: Maximum Bandwidth Measurements of USB 3.0 Host Controller
- Check the calls of CancelGrab() in your code to determine whether modifications are necessary.
Considerations When Using the Low Level API#
In the USB Camera Devices and Block ID section, the documentation mentions: "The grabbing needs to be stopped and restarted to recover from this error".
When using the Low Level API, this translates to:
(Assuming that CancelGrab() has invoked the stream reset)
- De-register buffers
- Re-register buffers
- Re-queue buffers