Skip to content

Known Issues Framegrabber SDK 5.10.0#

This section provides information about known issues for the Basler Runtime version 5.10.0.

All Components#

Summary Camera Does Not Deliver Correct Images
Description If a camera with multiple links doesn't comply with the CXP standard regarding the distribution of the image data over the links, no correct images are delivered to the computer. This issue was observed with a JAI SP-12000C-CXP4 camera.
Affected OS Windows and Linux
Workaround No workaround is available.
Ticket ID TFS 211645
Summary Linux Drivers can't be Signed with a Trusted Basler Certificate
Description Using secure boot (UEFI mode) with Linux requires a driver that is signed with a trusted certificate. Since the driver is provided as source code, there is no way to sign it with a trusted Basler certificate.
Affected OS Linux
Workaround To work with the driver, secure boot can be disabled. Alternatively, you can sign the driver as described in this Ubuntu blog entry.
Ticket ID

Framegrabber API#

Summary Displaying Images with High Frame Rates May Lead to Slow Reactions to User Input
Description When using the Framegrabber API library display_lib (only available on Windows), displaying images with high frame rates (about 10.000 frames per second) may lead to slow reactions to user input (e.g. keyboard and mouse) of the host computer.
Affected OS Windows
Workaround No workaround is available.
Ticket ID

GenTL Producer#

Summary Camera Parameters Changed after Image Acquisition Start Are Not Reflected In the Frame Grabber
Description When camera parameters are changed during image acquisition, the change isn't reflected in the frame grabber. This is so, because the GenTL Producer enquires the relevant parameters (width, height, image format, etc.) before starting the acquisition and synchronizes these with the frame grabber.
Affected OS Windows and Linux
Workaround No workaround is available.
Ticket ID TFS 195482
Summary The GenTL Device ID Changes When the Applet Is Changed
Description According to the GenTL standard, the device ID should remain constant between two sessions. However, the GenTL device ID changes when the applet is changed. Therefore, the device ID that was queried with one applet can be used with a different board and a different applet only, if the applet has the same name as the original one with which the device ID was generated.
Affected OS Windows and Linux
Workaround No workaround is available.
Ticket ID
Summary BUFFER_INFO_FRAME_ID Contains a Counter for All Frames Instead of the Source Tag from the CXP Image Header
Description The GenTL BUFFER_INFO_FRAME_ID, that can be queried via DSGetBufferInfo, doesn't contain the source tag from the CXP image header. Instead, it contains a counter for all frames that have been delivered to the computer.
Affected OS Windows and Linux
Workaround No workaround is available.
Ticket ID TFS 197430

microDisplayX#

Summary On a Clean Linux Installation, microDisplayX Doesn't Start
Description On a clean Linux installation, microDisplayX doesn't start. The reason for this issue is that on a clean Linux installation the QT platform plugin xcb is missing.
Affected OS Linux
Workaround Install the missing plugin with the command sudo apt install libxcb-xinerama0.
Ticket ID TFS 259941
Summary On Linux, microDisplayX Might Crash When It Is Being Closed
Description On Linux, microDisplayX might crash when it is being closed. This has no further consequences and can be ignored.
Affected OS Linux
Workaround No workaround is available.
Ticket ID TFS 211811